EXTERNAL MEMBER SERVICES

9,000+ Workplace Sexual Harassment Cases. Decades of Experience Strengthening Internal Committees.

Under the PoSH Act, 2013, every Internal Committee (IC) must include an External Member. This is not a formality — it ensures independence, fairness, and defensibility in workplace sexual harassment compliance.

Through Ungender's POSH External Member empanelment services, enterprises gain access to vetted professionals who bring legal knowledge, investigation expertise, and cross-sector advisory experience to support Internal Committees with diligence.

Your Internal Committee Needs More Than a Policy — It Needs Independent Oversight

The presence of an External Member adds credibility to the IC, prevents procedural lapses, and reassures employees of impartial grievance handling.

Organizations with Qualified External Members

Impact on IC effectiveness and employee confidence

100%

Legal Compliance

Required under PoSH Act, 2013

75%

Employee Confidence

Higher trust in IC processes

60%

Faster Resolution

Quicker case processing

External Member reviewing case files

The risks of not appointing a qualified External Member are significant:

₹50,000 fine

under Section 26 of the PoSH Act for non-compliance.

Court challenges

where enquiry findings are struck down.

Loss of employee trust

in workplace grievance systems.

The largest penalty imposed under the PoSH Act — ₹1.68 crores — arose directly from Internal Committee mistakes in handling a case. Having a qualified External Member as part of IC proceedings is a safeguard against such risks.

Compliance Is Not Enough. Credibility Matters.

A compliant IC is not automatically a credible IC. When External Members are truly qualified and engaged, they transform IC effectiveness.

Why?

Too often, organizations treat External Member appointment as a formality. But qualified External Members who bring legal expertise, investigation skills, and independence are what make ICs truly effective.

Organizations miss the mark when External Members are passive participants rather than active contributors. Employees don't just want policies—they want confidence that investigations will be fair, thorough, and legally sound.

True IC effectiveness isn't about checking boxes. According to our experience across 9,000+ cases, there's a direct correlation between External Member quality and investigation outcomes, employee trust, and legal defensibility.

Organizations with qualified External Members see measurable differences in:

75%

Higher Employee Confidence

60%

Faster Case Resolution

90%

Legal Defensibility Rate

40%

Fewer Investigation Appeals*

*Compared to ICs with inexperienced External Members

The difference between appointment and engagement is simple: Your IC's credibility is a direct response to the External Member's qualifications and involvement. Organizations that invest in experienced External Members don't just meet compliance—they build trust.

At Ungender, our POSH compliance advisory ensures External Members are not just appointed, but actively engaged in case management, investigation support, and documentation integrity — building ICs that employees can trust.

Indian woman asking question in office environment

Eight Pillars of Effective External Member Support

Ungender's structured model of External Member empanelment integrates compliance and credibility:

Formal Empanelment

Documented, term-based appointment under the PoSH Act, 2013.

IC Meeting Participation

Active involvement in scheduled IC meetings (minimum two annually).

Case Enquiry Involvement

Guidance during complaint intake, hearings, and deliberations.

Due Process Advisory

Legal clarity on timelines, confidentiality, and enquiry protocols.

Case Management Support

Review and vetting of MoMs, enquiry reports, and documentation.

Template Library

Ready-to-use formats for notices, findings, and communications.

Compliance Orientation

Training and refreshers for IC members to strengthen readiness.

Annual Reporting Support

Advisory on preparing and finalising the Annual Compliance Report (ACR).

This framework ensures your IC functions with legal defensibility and cultural credibility, supported by Ungender's POSH investigation and documentation expertise.

Empanel Your External Member Today

Experience, Breadth, and Diligence

9,000+

PoSH Cases Handled

30+

Industry Sectors

Global

Jurisdictional Knowledge

Policy

Level Advocacy

Three Levels of External Member Expertise

Choose the right External Member based on your organization's complexity, industry risk, and compliance maturity:

Ungender's External Members combine unmatched real-world expertise with technology-enabled compliance. Our advisory spans MENA, US, EU, LatAm, SEA with deep experience across IT, BFSI, logistics, manufacturing, healthcare, and education sectors.

Experience Progression

Years of POSH compliance expertise

I 2-5 years
II 5-10 years
III 10-15+ years

Expertise & Organizational Fit

Skills and suitable organization profile

I

Foundational

Legal Knowledge
Investigation Skills
Case Complexity
50-500 employees
Basic compliance
II

Balanced

Legal Knowledge
Investigation Skills
Case Complexity
500-2000 employees
Multi-location ops

Core Specialties Matrix

Key capabilities across tiers

Capability
Tier I
Tier II
Tier III
Statutory Compliance
IC Facilitation
Complex Cases
Policy Development
Crisis Management
Court Representation

Every Empanelment Includes:

Appointment Documentation IC Meeting Participation Case Enquiry Involvement Documentation Reviews Due Process Advisory

Optional Add-ons: IC training, ACR drafting guidance, and compliance audits.

“Conduct breaks compliance into clear, actionable steps that can be easily carried out throughout the year. This structured yet flexible approach helps our teams stay consistent without feeling overwhelmed. The ability to progress at our own pace has made compliance management a sustainable, ongoing process rather than a one-time exercise.”

Tyson Foods

“Having all our team members on a single platform has made POSH adoption smoother and faster. The system helps everyone understand the importance of compliance as part of their daily work. It’s encouraging to see how quickly our employees have begun to engage with the platform and internalize its purpose.”

The Dialogue

Trusted by more than 800+ workplaces.

Philips
Maersk
Google
Sandvine
United Health
Fortis
Mahindra
Unilever
Amway
JCB
Pantaloon
Godrej
Philips
Maersk
Google
Sandvine
United Health
Fortis
Mahindra
Unilever
Amway
JCB
Pantaloon
Godrej

Frequently Asked Questions

Who qualifies as an External Member under PoSH Act, 2013? +

An External Member must be someone committed to the cause of women or have legal, social work, psychology, or management experience. They should not be related to the workplace or its management and must be nominated by the District Officer, NGOs, or associations committed to women's rights.

Is appointing an External Member mandatory for all organizations? +

Yes, under Section 4 of the PoSH Act, 2013, every organization with 10 or more employees must constitute an Internal Committee that includes at least one External Member. This is a legal requirement to ensure independent oversight and credibility in the complaint redressal process.

What are the different experience levels of External Members Ungender provides? +

We offer three tiers: Foundation Level (3-5 years experience for smaller organizations), Experienced Level (8-12 years for mid-sized companies), and Senior Advisory Level (15+ years for large enterprises). Each tier is matched to organizational complexity and risk profile.

How do External Members maintain independence and objectivity? +

External Members have no employment or business relationship with the organization, receive independent compensation directly from Ungender, follow strict conflict-of-interest protocols, maintain confidentiality agreements, and report directly to regulatory authorities when required.

What ongoing support do External Members receive? +

Ungender provides continuous legal updates, case consultation support, procedural guidance, documentation templates, regulatory compliance assistance, and annual refresher training to ensure External Members stay current with evolving legal requirements and best practices.

How are External Members compensated for their services? +

External Members receive transparent, market-competitive compensation based on their experience level, time commitment, and case complexity. Compensation is structured to ensure independence while recognizing the expertise and responsibility involved in the role.

Can External Members handle cases across multiple locations? +

Yes, our External Members are equipped to handle multi-location cases through virtual hearings, coordinated investigations, standardized documentation processes, and travel arrangements when physical presence is required. We ensure consistent quality across all locations.

What happens if an External Member needs to recuse themselves from a case? +

Ungender maintains a robust empanelment system that allows for immediate replacement when conflicts arise. We have backup External Members available and established protocols for seamless transition to ensure no disruption to ongoing proceedings.

How do you ensure External Members understand our industry-specific challenges? +

We provide sector-specific orientation covering industry dynamics, workplace culture, common scenarios, regulatory nuances, and organizational structures. Our External Members receive contextual training to understand the unique challenges of different industries and work environments.

What documentation and reporting support do External Members provide? +

External Members assist with comprehensive case documentation, investigation reports, recommendation drafting, compliance reporting, annual filings, and maintaining audit-ready records. They ensure all documentation meets legal standards and regulatory requirements.

Strengthen Your Internal Committee with Trusted Expertise

Ungender's POSH External Member empanelment services ensure your Internal Committee is not only compliant with the PoSH Act, 2013, but also credible, defensible, and trusted by employees. Backed by our experience in 9,000+ workplace sexual harassment cases and broad POSH compliance advisory expertise, we help enterprises manage cases, documentation, and reporting with diligence and integrity.

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